State Farm® Insurance Agent Yolanda Ross
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Valerie Ross
November 1, 2025
"Great car insurance rates and Yolanda was an excellent advisor for my life insurance policy. She explained the various types of life insurance policies and help me figure out the amounts that I needed to accomplish my goals. She is the best!"
"Thank you for sharing your thoughtful review. I’m delighted to hear that you’re satisfied with your car insurance rates and that our conversation about life insurance was valuable in helping you achieve your goals. As the agency owner, I take great pride in providing personalized guidance, and I have a true passion for assisting clients in finding the right life insurance solutions to protect what matters most. It's always my priority to ensure clients have a clear understanding of their options and feel confident in their decisions. Your trust and support mean a great deal—thank you for choosing Yolanda Ross State Farm Agency. Yolanda "
Samantha Schertz
October 28, 2025
"I had a really great experience talking with her and she answered my questions."
"Samantha, Thank you so much for your 5 star review and sharing your experience! I'm happy to hear that my team was able to answer your insurance questions and provide great service. At Yolanda Ross State Farm, we’re always here to help you find the right coverage and support for your needs. We truly appreciate your feedback and look forward to assisting you again in the future! — The Yolanda Ross State Farm Team"
Sabrina King
October 25, 2025
"I've been with Ms. Ross and her agency for several years and am delighted with their service. SUPER easy to work with - and I do almost everything with them digitally - and also incredibly responsive. I've even received a call after hours because Ms. Ross knew I was working on a time sensitive matter and was going to be traveling."
"Sabrina, Thank you so much for your kind words and for being part of our State Farm family for all these years! 🌟 We truly appreciate your trust and loyalty. Our goal is always to make insurance easy, convenient, and personal — whether that’s online or with a quick after-hours call when you need us most. It means a lot to know our team’s responsiveness and support have made a difference for you. — Yolanda Ross & Team, State Farm Insurance"
Ricky Msllet
October 14, 2025
"My account is handled by Miss Ross's office are professionals. And any problems that I may have or concerns they take very good care of me. I really like Mrs. Ross team. I'm thankful they handle my account. Especially the team she has."
"Hi Ricky, Thank you so much for your 5-star review! We truly appreciate your kind words and are so glad to hear that you’ve had such a great experience with Yolanda Ross and her team. Providing professional, caring service and making sure your insurance needs are handled smoothly is always our top priority. We’re grateful for your trust and look forward to continuing to take great care of you! Yolanda — The Yolanda Ross State Farm Team"
The One
October 10, 2025
"Yolanda and her staff are Great, knowledgeable, patient, and professional. I've been with her for years and have no plans of switching."
"Thank you so much for your kind words and continued loyalty! We’re grateful to have earned your trust over the years. The entire Yolanda Ross State Farm team truly appreciate your recognition — it’s our pleasure to provide knowledgeable, patient, and professional service. We’re always here when you need us! - Yolanda Ross State Farm Chicago "
Ooh Wee
October 6, 2025
"Excellent services, great staff and really good rates and explains everything no matter how many questions I asked-"
"Thank you so much for your kind review! We’re thrilled to hear that you had an excellent experience with the team at Yolanda Ross Insurance Agency. Providing great service, clear explanations, and competitive rates is what we strive for every day. We’re always happy to answer any and all questions to make sure you feel confident in your coverage. -Yolanda Ross State Farm "
Felicia Buford
September 25, 2025
"Yolanda & staff and were great, very knowledgeable and a great location. They answered all my questions and concerns and was very professional. I recommend a person to there agency today. I'm am happy I have an agent that cares like Yolanda"
"Felicia, Thank you so much for your wonderful review! We’re so glad to hear that Yolanda and our team provided you with the knowledgeable and professional service you deserve. It’s always our goal to make sure our clients feel heard, supported, and well taken care of. We’re honored that you recommended our agency to someone today — referrals mean the world to us. We’re happy to have you as part of our insurance family, and we’re always here when you need us! Yolanda Ross State Farm IL"
Alisha White
September 18, 2025
"I have been a statefarm customer for a while. I appreciate my agent. Yolanda Ross. Always taking time in assisting and correcting when in need and keeping me with the best rates. Thank you statefarm."
"Alisha, thank you for your review, I appreciate you taking the time to provide feedback. At Yolanda Ross State Farm Agency we work hard to assist all of our clients and provide them with exceptional service. We look forward to assisting you with your needs in the future. "
ebony wright
September 4, 2025
"Yolanda and her team goes over and beyond assisting with insurance Needs. Very Professional, knowledgeable, patient and takes her time explaining everything to me when i have questions. I so happy to have an agent like Yolanda whom really cares about her customers. Totally happy to be with Statefarm."
"Ebony , we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. We want you to understand your policies and the options you have to choose from. Customer satisfaction is very important to us and your needs are our top priority- Yolanda Ross, State Farm Agent "
Shawan Johnson
September 4, 2025
"I have been a customer with Yolanda Ross for several years and my experience is always great her staff and her are very professional and knowledgeable also helpful I would recommend her agency to anyone I am so satisfied with everything she has done for me and I thank her for all of the hard work she puts in for her clients she’s the best"
"Shawan it has been a pleasure working with you and your family. I appreciate your continued business and kind words. We are proud to provide you the kind of customer service you deserve 5 star "
Tyra Jacob
September 4, 2025
"Janon was cool. Very informative and pleasant. Almost made me not want to shop elsewhere for my property insurance. Almost."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor, thank you for your continued business with Yolanda Ross State Farm Agency"
Nikole White
September 4, 2025
"Very professional establishment, the people are so nice. 👌 They get the job done."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Yolanda Ross State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Mallari Peace
September 4, 2025
"Ms. Ross has been my insurance agent for 5 years. This past year was pretty challenging for me after taking on a rental property. Ms. Ross with her industry expertise and service has been top notch!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service ! If there is anything else we can do for your insurance needs, just let us know! _ Yolanda Ross State Farm Agent "
Nicole
September 4, 2025
"Working with Yolanda is always a great experience!!!"
"Nicole is it a pleasure to assist you! I appreciate your business and the positive review "
Rachele Lewis
August 29, 2025
"I have never been disappointed with this company, The staff is absolutely Amazing, and Yolanda Ross is truly incredible very polite and answer all your questions, Don't matter how long it takes. ❤️"
"Rachele thank you so much for your review! I appreciate your kind words and make an effort to assist everyone in the same manner. I thank you for trusting me and my team with all your insurance needs. We value your business "
Chocez Howard
August 25, 2025
"Love your work!!! Thank you!!!"
"Chocez, thank you so much!!!!"
Marc Hilary
August 21, 2025
"Solid rates, great staff, highest commendation."
"Thank you Marc for your positive review. We appreciate your recommendation and you taking the time to share your experience with our agency. "
Ethan Walshe
August 20, 2025
"Janon was extremely helpful in finalizing my new auto policy."
"Thanks you for your 5 star review, Janon is an awesome part of our team and we appreciate allowing her to assist with your auto insurance needs. "
Post Box
August 7, 2025
"Hey thanks janon for asisting very well she is best she gave me every minute descrption about the insurance where i feel comfortable and i really appriciate that thankyou so much janon"
"Hi thank you for your feedback, I'm so glad you had a great experience with Janon. She is a very hard worker and wants to make sure you are not only covered properly but also understand the coverages. We look forward to assisting with all your insurance needs. "
Janon Surles
August 5, 2025
"I’m so happy to have chosen Yolanda as my agent! Her staff is always pleasant to talk to and ANYTIME I need help like a good neighbor Yolanda is there!!!"
"Mrs. Surles we appreciate your review, we are always trying to make every interaction great with our agency. We will always be there for all our customers we they need us! "
Paris Walker
August 5, 2025
"This office is awesome! They are courteos, patient & very nice. They assit me with my car and renters insurance whenever I need them. Erika is very nice and processes my payments with a smile! Best Statefarm office ever!"
"Thanks for your kind words we drive to make sure every interaction is great. I'm glad Erika you've had a positive experience with her and we are able to assist you with your car insurance. We take pride in what we do and appreciate your continued business. "
zhi zhang
August 1, 2025
"Yolanda was absolutely perfect in helping me and my son with car insurance. Will definitely be coming back with anything I need insured."
"Thank you for your postive feedback, we appreciate your 5 star review! I'm glad I was able to assist with your car insurance needs. I strive to provide excellent service, and your review is great encouragement. We hope to see you again soon!"
Chris Greenwood
July 7, 2025
"Never answers the phone"
"Thank you for your feedback. We have been unable to locate your information in our records and would appreciate the opportunity to address your concerns regarding our insurance services. However, we're unable to find any record of your interaction with our business. Please reach out to us directly so we can assist you. "
Leval Jones
June 13, 2025
"Best place ever!!!!! Yolanda was very patient and helped me get an auto policy very quickly. The service i received was awesome."
"Mr Jones' thank you so much for your review. It was my pleasure to assist you with your Auto insurance needs. We strive to provide excellent customer. "
SIR MONSTER V
May 14, 2025
"Very attentive and thorough help me out with my billing issue and make this real easy for me definitely deserves more than five stars"
"Thank you so much for your review, we really appreciate your feedback. We are always there for you for all your needs and assisting you with your billing issue was our pleasure. I'm glad you have a positive experience with my team. We strive to give every client the same experience. "